Frequently Asked Questions

Dave is the owner and sole operator of In Depth Audio, based in Phoenix and Scottsdale, Arizona. Unlike big-box stores or online-only retailers, Dave personally selects every product he carries, delivers and installs systems in your home, and provides lifetime support. When you call In Depth Audio, you get Dave, not a call center.

In Depth Audio is based in Glendale, Arizona and serves clients throughout the greater Phoenix metro area including Paradise Valley, Scottsdale, Cave Creek, Fountain Hills, Mesa, Chandler, and surrounding communities. Dave also maintains a second dealership location in Dover, Pennsylvania, serving York, Harrisburg, Lancaster, and Central PA. Dave also works with clients nationwide through phone consultations and freight shipping.

Rather than a traditional showroom, Dave offers private listening sessions where he brings equipment to your home or sets up a dedicated listening experience tailored to your preferences. This gives you a far better idea of how a system will sound in your actual space, rather than in a treated demo room that sounds nothing like your living room. The Glendale location is available by appointment only.

Yes. For clients outside the immediate service areas, Dave handles consultations by phone or video call, coordinates freight shipping, and arranges professional setup on a case-by-case basis. Many of Dave's happiest clients are people he has never met in person. Good speakers and honest guidance translate over a phone line just fine.

Dave has been in the high-end audio business for more than twenty years, starting with a dealership in Pennsylvania in the 1990s and now running In Depth Audio in Arizona. He has specified, delivered, and calibrated systems ranging from modest two-channel setups to dedicated reference theaters. His philosophy is simple: the only way to know how a system will sound in your home is to hear it there, and the only way to recommend the right gear is to understand your room, your music, and your goals before anything gets installed.

In Depth Audio is an authorized dealer for Legacy Audio, one of the most respected names in high-performance loudspeakers. Legacy Audio has been handcrafting speakers in Springfield, Illinois since 1983, using proprietary drivers and advanced engineering to deliver extraordinary sound at every price point.

Dave chose to build his business around a single brand because it lets him develop true mastery of the product line rather than diluted knowledge across dozens of brands. Legacy Audio delivers reference-level performance across multiple price points, builds every speaker by hand in the United States, and supports dealers with direct factory access when issues arise. Specializing in Legacy means every client gets a dealer who knows the full lineup intimately, not someone flipping through brand brochures.

Legacy Audio products range from approximately $3,000 for the Studio HD bookshelf speaker to over $30,000 for the Aeris XD powered tower, with the flagship Valor system above $75,000. A complete two-channel system typically starts around $5,000-$8,000 and can scale to reference-grade configurations above $50,000. Every product is available at manufacturer suggested retail pricing.

AMT stands for Air Motion Transformer, a pleated-diaphragm tweeter design that moves air about four to five times faster than a conventional dome. The result is high-frequency detail with speed and transient accuracy that dome tweeters cannot match. Cymbals shimmer instead of hiss. Vocals carry micro-detail that brings singers into the room. Legacy has built their identity around AMT technology because it delivers a signature sound their customers recognize immediately.

You can purchase any product directly through our website, no consultation required. However, for systems above $15,000 or for multi-room installations, we strongly recommend a conversation with Dave first. He can help you select the right components for your specific room and listening preferences, potentially saving you thousands on equipment that would be wrong for your space.

Yes. Legacy Audio products come with a comprehensive manufacturer warranty. As an authorized dealer, In Depth Audio ensures your warranty is fully honored. Dave also provides ongoing support and service for as long as you own your system.

Legacy Audio offers three finish tiers: standard, premium, and exotic. Standard finishes include popular choices like black ash and natural cherry, with roughly 2-4 week lead times. Premium finishes include rarer woods and matched veneers with slightly longer lead times. Exotic finishes are matched-pair, book-matched, or custom woods handcrafted to order, typically 8-12 weeks. Pricing scales accordingly. Dave helps clients choose a finish that fits their room, aesthetic, and budget.

Dave will coordinate a time that works for you, bring select equipment to your home (or arrange a listening space), and let you experience the sound firsthand with your own music. There is absolutely no obligation; it is a chance to hear the difference and ask questions. Most sessions last about an hour.

Bring the music you actually listen to. If you have favorite albums on CD, vinyl, or a streaming service, those are what Dave wants to play. Hearing a system on familiar music is the only way to judge how it will perform for your real listening. Demo tracks that sound great on any system tell you very little. Your worn-out favorite recording tells you everything.

We accept major credit cards, ACH bank transfers (which save on processing fees), and wire transfers for larger purchases. Financing options may be available for qualified buyers. Contact Dave directly to discuss payment arrangements for your specific purchase.

Financing options may be available for qualified buyers, typically through third-party audio-specialist lenders. Terms depend on the lender, your qualifications, and the total system price. Dave can walk you through the available financing partners during the consultation. ACH bank transfers remain the most cost-effective payment method for systems above $10,000.

In many cases, yes. Dave evaluates existing Legacy Audio equipment for trade-in credit toward a new system. For non-Legacy gear, trade-in evaluations happen on a case-by-case basis. In Depth Audio also operates a consignment program for selling your high-end audio equipment to other collectors and enthusiasts. Contact Dave to discuss your specific situation.

Most Legacy Audio products ship from the factory in Springfield, Illinois within 2-4 weeks for standard finishes. Premium and exotic finishes may take 6-10 weeks as they are handcrafted to order. Dave personally coordinates freight delivery and handles installation, typically completing setup within a day of delivery.

Yes. Dave personally delivers, sets up, and calibrates every system he sells in the Phoenix metro area and Central Pennsylvania. For out-of-state clients, Dave coordinates freight shipping and can discuss travel for installation on a case-by-case basis. Every system is professionally set up, never just dropped at your door.

Your room is arguably the most important component in your entire audio system. Room dimensions, wall materials, furniture placement, and acoustic treatment all dramatically affect what you hear. A $10,000 system in a well-treated room can outperform a $50,000 system in a bad one. This is exactly why Dave insists on in-home setup and calibration.

Most rooms benefit from some level of acoustic treatment, but it does not have to be extreme. Even simple changes like a thick rug, properly positioned absorption panels at first reflection points, and bass traps in corners can transform your listening experience. Dave evaluates your room during consultation and recommends only what will make a meaningful difference.

Absolutely. Many of Dave's clients have stunning systems in their main living spaces. Legacy Audio speakers are designed to be both sonically exceptional and aesthetically beautiful. They look like furniture-grade art pieces. Dave will help you choose speakers and placement that work with your room's layout and decor.

Yes. Rooms with vaulted ceilings, open floor plans, asymmetric walls, or unusual dimensions all present different acoustic challenges, but none of them are show-stoppers. Dave has set up systems in every shape of room, from narrow galleys to cathedral-ceiling great rooms. The approach is the same: identify the room's actual behavior, choose speakers suited to it, and place them for the best real-world result rather than a textbook ideal.

Large and open-concept rooms demand high-sensitivity speakers with adequate bass drivers because there is simply more air to move. Small bookshelf speakers that sound glorious in a study will sound thin and distant in a 30-foot great room. Dave typically recommends towers rated at 93 dB sensitivity or higher for these spaces, often paired with dual subwoofers to evenly load the room. Placement and toe-in become especially important when the room does not have defined walls.

Not always, but often yes. Even a full-range tower speaker benefits from a dedicated subwoofer below 40 Hz because the bass amp in the subwoofer is purpose-built for that frequency range. For music-only two-channel systems, a single well-placed sub can extend the bottom end without drawing attention to itself. For home theater or larger rooms, two subs are genuinely better than one because they smooth out room modes, not just add more bass.

Two subwoofers in different positions in the room interact with the room's standing waves differently, which evens out the bass response across every seat. One sub, no matter how good, will create a bass peak in one part of the room and a null in another. Two subs in the right positions produce tighter, flatter bass for more of your listening space. This is not audiophile dogma; it is physics.

Musical subwoofers are tuned for speed and articulation: they start and stop quickly to follow complex bass lines without overhang. Cinematic subwoofers are tuned for output: they prioritize deep, room-pressurizing bass for explosions and LFE content. A truly great sub does both, but many commercial subs compromise on one side of the equation. Dave helps clients pick subs based on whether the system leans more toward music, movies, or genuine full-range duty.

It depends entirely on your speakers' sensitivity and your room size. A 94 dB-sensitive speaker in a modest room will sound effortless on a 30-watt tube amp. An 87 dB-sensitive speaker in a large room may demand 300+ watts of high-current solid-state amplification to reach its potential. Sensitivity is printed on every speaker spec sheet; it is one of the most important numbers and also one of the most overlooked. Dave matches amplifiers to speakers and rooms during consultation.

Both can sound excellent. Tube amps tend to produce a warmer, more harmonically rich presentation, especially in the midrange, with slightly softer treble and a characteristic bloom on vocals and acoustic instruments. Solid-state amps tend to produce tighter bass, more precise transients, and more neutral tonality. Neither is better in absolute terms. Your music preferences, speaker sensitivity, and listening environment all shape which approach suits you. Dave typically recommends tubes for music-first systems with efficient speakers and solid-state for full-range home theater.

Absolutely. Legacy offers a full range of matched center channel, surround, and subwoofer products designed to integrate seamlessly with their stereo speakers. Many of Dave's clients start with a two-channel Legacy system and grow it into a 5.1 or 7.2 home theater over time. Because every speaker in the lineup uses the same driver technology and voicing philosophy, the timbral match across channels is exceptional.

Yes. From projector and screen selection to acoustic treatment, seating layout, AV processor configuration, and amplifier matching, Dave handles the full system design. Dedicated home theater rooms in the $40,000-$100,000+ range are a regular part of the business. For clients building new construction or finishing a basement, getting Dave involved early in the design process saves money and delivers a better result than retrofitting a finished room.

In Depth Audio provides lifetime support for every system sold. If you rearrange your room, want to add components, upgrade, or just have questions about getting the best sound, Dave is one call away. There are no support tiers or expiration dates. You are a client for life.

Yes. Legacy Audio is designed to be modular and upgradeable. Many clients start with a stereo pair and add a subwoofer, amplifier, or surround speakers over time. Dave can help plan an upgrade path that makes sense for your goals and budget. Trade-in options may be available for existing Legacy Audio equipment.

Call Dave. Every system comes with Legacy's manufacturer warranty, and as an authorized dealer In Depth Audio handles warranty claims directly with the factory. If a component fails, Dave coordinates repair or replacement without the customer having to navigate shipping or service channels. For non-warranty issues (placement questions, new component integration, calibration drift), Dave returns to the home at no charge within the Phoenix metro and Central PA service areas.